Customer Service
Contact Leatt
Need help with an order, a product question, or your account? Send the Leatt support team a message and we will help point you in the right direction.
We’re Here to Help
For customer support, email us or use the contact form on this page. Please include a few details with your message so our team can review your request clearly and respond with the most useful information.
Email Leatt Support
For questions about orders, shipping, returns, exchanges, products, or account help, contact us at:
[email protected]Response Time & Hours
Our customer service team typically replies within 24–48 hours.
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM.
What to Include
To help us answer faster, please include the details that match your request.
- Your full name and email address
- Your order number, if your message is about an order
- The product name, size, color, or style, if your question is product-related
- A short description of what you need help with
- Photos or screenshots, if they help explain the issue
How We Can Help
Order Support
Questions about order details, order updates, item selection, or information connected to a recent purchase.
Shipping Support
Help with shipping questions, delivery information, or shipment details related to your Leatt order.
Returns & Exchanges
Support for return or exchange questions, including what information to send when requesting help.
Product Questions
Ask about product details, sizing, fit, categories, or general information before or after you shop.
Account Help
Contact us for help with account access questions, account details, or information connected to your customer profile.
Contact Form
Use the contact form on this page if you prefer to send your message directly through the website.
Your Privacy Matters
Please share only the information needed to help us review your request. We use the details you provide to respond to your customer service message and assist with the support topic you selected.
Thanks for Reaching Out
Whether you need help with an order, shipping, returns, exchanges, product questions, or account support, the Leatt team is ready to assist.